A normal employee is afflicted on an average with the following activities:
- sleeping 7h
- morning toilet 1h
- going to work 1,5h
- work time, incl. breaks 8,5h
6 hours remain an employee may organize his private life. In this time the following activities are made:
- shopping
- go to dinner
- hobbies
- sport
- family
- tv (on average 3 hours per day)
- friends
No miracle an employee has no time in his "non-sleeping and not-working“ hours to effect all private executions.
The result is that these activities have to be settled within working hours:
- writing letters
- calls
- chats
- surfing internet

Productivity ReportJust in the area of surfing the internet, consumer behaviour has increased terrifically.
Today a private email address is a "status quo" and on-line trade has increased with unbelievable sales growth during the last years. Also platforms like eBay, mobile, immowelt, partnerscout, expedia, have seen huge growth during the last years. If the employee plans a trip to the U.S., several hours on the computer are spent to catch up information about the trip. "How much time do you spend on the Internet around one of the above mentioned activities?“

Analysis of internet activity
The reality is, that we execute during the working hours these activities. Therefore, in modern employment contracts a clause for private usage is included to avoid conflicts regarding such activities. But even if you write „10% of private use is allowed“ in the employment contract - how can you control this?
So it is time to think about the purchase of a software which controls these activities.
If you do not have, by the way, such a clause in the employees contracts,you should immediately insert something to fix usage of your infrastructure, in which you explain the measures and the employees has to agree.